Workforce Expertise

If your need for qualified employees outpaces your ability to hire trained workers, contact Goodwill.

Your local Goodwill may be able to work with you to develop a training program that focuses on the specific skills your jobs require, and then train workers to fill those jobs.

Goodwills have trained workers for industries as diverse as banking, retail, hospitality, manufacturing and healthcare. Some of the employers who have taken advantage of Goodwill customized Goodwill training programs include  Bank of America, CVS, Clarian Health Partners and Cascade Engineering.

Employers may also contact their local Goodwills to find out if they are able to offer services that promote employee retention. Average employee turnover runs as high as 12 percent in the U.S., and it may cost as much as $6,000-12,000 to replace an employee earning $16,000 per year.

A Goodwill project, funded by a grant from the Hitachi Foundation, explored the underlying problems behind high employee turnover. Goodwills in three cities, together with local employers and their chambers of commerce, researched strategies and developed resources to increase employee retention. A resource produced as a result of that project, Making Work Work: Tools for Turnover Reduction (PDF), offers proven strategies for keeping good employees on your payroll.